The delivery was timely, the set-up efficient, the presentation professional and the quality of the food exceptional. Thank you very much for your excellent work. Compliments about the food were flowing as freely as the wine we served, and several individuals asked me for your contact information, which I gladly provided. The event was a great success and the outstanding service we received from your family business is very much appreciated.
PS The bags you left were a big hit. Many of our guests left with a SwissBakers bag filled with bread and pretzels. I didn't have many leftovers !
Dear Thomas, Helene and Tobi,
I hope this message finds you well. Thanks to your gifts the swissnex Boston Weihnachtsmarkt was a great success! The purpose of this event was to express our gratitude for generous sponsors like you, and build on our partnership for the future.
Attached are some pictures from the event that may be useful in your media. In the end, our charity toy drive was also prosperous, collecting over a hundred toys for the Action for Boston Community Development Organization. We will also be sending out a thank you e-mail to all the participants where you will be mentioned. Additionally, thank you for your diligent service, all of the guests raved about the menu!
We greatly appreciate your kindness and collaboration with swissnex Boston. We are always happy to hear from you, don't hesitate to contact us with any comments or feedbacks. Have a happy and safe holiday season!
I will be in touch in the future about upcoming menus!
All the best,
Hi Thomas & Helene:
Last week we asked if you would cater a gathering for my family after the funeral of my father in law. I am writing to let you know that your delectable food was wonderful and the family was well pleased with the meal. First off, the soups which we forgot at first and left at the store was absolutely delicious! People raved about it and came back for seconds. We cut the quiche in 1/8ths so people can have sample a variety from each of them. Again, nutritious and tasty as well.
I thought at first having two party pretzels would be too much but they were all gone and fun to eat. These pretzels are a crowd pleaser for sure! The tarts were a treat and so enjoyable. Again, we cut them in small pieces so we can sample from the various choices. The family has found the same enjoyment I experience with your food.
Thank you for providing the paper products and serving ware. It was much appreciated. I came to your store on Friday to drop off the pretzel tray and give back those wonderful sturdy boxes that quiches and tarts came in as they looked expensive and thought you might reuse them. Your son gladly took them back.
Thank you again for caring and being so thoughtful in the preparation and so helpful to me working out a menu in the midst of this difficult time for us. It is gratifying to have wonderful neighbors as yourself.
Thank you so much for dropping by today with all of those delicious Swiss goodies! They have been almost completely gobbled up…! Everyone was commenting on how yummy everything is and how nice you were. Anthony also came by my office and sung your praises. He was sorry to miss you and says hi. He thinks, as I do, that Swissbakers really has incredible potential to franchise under your leadership. It's the perfect mix of light deliciousness with a little "foreign" exoticism paired with enough familiarity to make customers feel comfortable. We wish you the best of luck! Please do keep me posted on progress.
Thanks again. Please give my best to Helene and your Swissbakers team.
To: Thomas, Helene, Your Sons and the Staff
My wife and I were very much impressed by your Grand Opening!
The attention to detail was exceptional; everybody was welcomed warmly, and the whole
ambiance was festive with the accompanying music of Mike Kälin and colleague. The
turnout was impressive, and this bodes well to the further growth of your venture. The store
is very nice and obviously is in an excellent location, and the Berliners were delicious.
So, congratulations and thanks to you all on a memorable event.
Emil Wyss Deputy Director, Consul – Swiss Consulate
Helen, Thomas, Family and other helpers,
I just wanted to congratulate you again on the wonderful opening of this morning! It was a true joy to see so many happy faces - Swiss and others - queue up, enjoy samples and just relax while waiting to buy your delicious creations. I am really delighted about your success and we look forward to more collaboration of course. For now, please email us a few pictures that we could put online. Thanks!
All the best
Pascal Marmier Director, Consul – Swiss Consulate
I'm a pretzel snob (which is true… I LOVE pretzels) and Swissbakers hands down has the best pretzels I've ever had. See my picture! mmm… I ate it all! Thank you so much!
Emil Wyss, Deputy Consul, Consulate of Switzerland (SHARE)
I just return from the Video Art Opening event at the University Gallery in Amherst. Your mouthwatering Swiss bread and Swiss cookies were a great success. The audience of over 200 professors and students formed a huge line and it was wonderful to see all those happy faces. Thank you for being a valuable part in promoting a high quality image of Switzerland.
Scooter, purchasing manager at the Wilson Farm in Lexington, MA. USA calls the: “SwissEdelweiss by far the best cookie in the world.”
Swiss consul general of Boston and his wife say:
Dear Thomas and Hélène,
I just wanted to let you know that our Breakfast was absolutely superb…thanks to you! Our distinguished guest list included the Mayor of Cambridge, a Representative of the Massachusetts Legislature and the Swiss Ambassador to the United States. They were most thrilled with the truly authentic “Birchermüesli”, the excellent Quiche and, of course, the outstanding Zöpfe, rolls and dark bread. The Ambassador commented: "Even in Switzerland it is difficult to find bread like this!" You truly represent the best of Switzerland. Thanks for contributing to the outstanding success of our Breakfast! We shall return!
With warm regards, Kathleen & Christoph vonArb Consule general of Switzerland ShareBoston
Margrit Mariani, NH. USA says:
"Eating a walnut, a rustico, 'es buerli' (SwissShield) or a poppyseed is just like being in Switzerland. Thanks a million for making such a great product!"
Benno R. Forster, Branch Manager, Vice-President, Panalpina New England wrote:
Everything was excellent and people liked it very much.
Frank Mengis, Senior Vice President Operations, Straumann USA wrote:
Dear Helene and Thomas,
I had the pleasure to host my colleague from the Harvard Business School AMP 171 in our facility in Andover, MA. People from all over the world really enjoyed the visit and especially the authentic Swiss apero.
Everything was outstanding and we will definitely return.
Barbara J. Kelly, Manager Bernstein and Associates Lexington, MA wrote:
Dear Thomas and Helene,
We had a very successful breakfast seminar recently, and we want to thank you for your help in it. We received many favorable comments from our clients and prospects-- they really enjoyed your pastry and breads. We appreciated the graceful presentation of the foods and how easy it was to work with you on it. You really set out to provide a top notch breakfast meeting for us-- and you did!.
We have been doing public and private seminars since 1992, in hotels, restaurants, private clubs and corporate locations. The breakfast you provided was not only delicious, but it was also memorable. Our clients were delighted by the tasty and appealing foods. They loved the Swiss specialties.
Thank you for showing such care in what you do.
By having such attention to detail and high quality in the SwissBakers pastries and breads, you helped us convey to our clients our level of care for them.
Thank you for a job well done! We look forward to having you cater our next business function.
The Passionate Foodie